Security

Security and data handling

How we handle and protect the articles, images and account details you trust us with. The terms and privacy policy govern where they differ.

AI and your data

Drafting and image generation send your input to external AI services for processing. We use business services that don't train their models on inputs.

We don't train AI on your content either, and AI output is meant to be reviewed and approved by a person before it's published.

Access control

Members, roles and permissions are set per workspace. Articles can't be published without human approval, and approvals are recorded.

Connected services such as WordPress and Google Search Console are used only within what you connect, and only for work you set up, such as publishing, scheduled publishing and regular Search Console data syncs.

Long-lived credentials, such as WordPress application passwords and Google refresh tokens, are stored encrypted with AES-256-GCM.

Payments

Payments are processed by Stripe. Card numbers never pass through or rest on our servers; we only receive the brand, last four digits, expiry and billing history.

Retention and deletion

We keep your data for 30 days after cancellation takes effect and help you export it on request, then delete it. Contract and billing records are kept as long as the law requires.

Security measures

We maintain handling rules, a responsible officer, staff training and confidentiality, access-rights management, encrypted connections and protection against unauthorized access. See the privacy policy for details.

If a leak or similar incident is likely to seriously harm individuals, we promptly report it to the Personal Information Protection Commission and notify those affected, as APPI requires.

Main service providers

ProviderPurposeCountry
Stripe, Inc.Card paymentsUSA
Anthropic, PBC(Claude)AI text generationUSA
Google LLC(Vertex AI / Gemini・Imagen)AI image generation and text analysisUSA, Singapore and others
Google LLC(Google Analytics)Website analyticsUSA
DataForSEO、Perplexity AI 等Keyword and search data (no personal data sent)Outside Japan

Part of development, operations and support may be entrusted to our group companies (including in Vietnam).

See also: Privacy Policy ・ Terms of Service ・ Contact