Cancellation & Refund Policy

You can cancel at any time by emailing [email protected], or from the billing settings in the app where available. When emailing, include your workspace name and registered email address.

Cancellation takes effect at the end of the current billing period (the current month for monthly plans, the current year for annual plans). You keep access until then.

To avoid the next charge, email us at least 3 business days before the renewal date, or cancel from the billing settings in the app by the day before it. We process emailed cancellations in the payment system ourselves, so a request that arrives later takes effect at the end of the following period.

The free trial lasts 14 days and covers up to 5 AI articles. No card is needed, and the trial never turns into a paid plan or incurs a charge on its own. To continue, subscribe to a paid plan.

Because the Service is digital, fees already paid are non-refundable. We do not refund partial periods after cancelling or downgrading.

We start the refund within 7 business days of approving it, back to the card used for payment (or by bank transfer for invoiced customers). Your card issuer may take longer to show it.

The Service is sold online (mail-order sales under Japanese law), so the cooling-off system does not apply.

Upgrades apply immediately and the difference is prorated by day for the rest of the period. Downgrades apply from the next renewal date. When you reach your plan's limit on users, sites or image storage, we ask you to move up a plan.

We keep your data for 30 days after cancellation takes effect and will help you export it if you ask during that time. After that we may delete it. Content already published to external sites such as WordPress stays on those sites.